Privacy Policy

※ This policy is a draft. Its content must be reviewed before publication.

The Green Korean Medicine Clinic (hereinafter ‘the Clinic’) regards the personal data of data subjects as important and complies with the Personal Information Protection Act, the Medical Service Act and other relevant legislation of the Republic of Korea.

1. Purpose of Processing

The Clinic processes personal data for the purposes below. Data processed is not used for any purpose other than these.

• Receiving appointment requests and responding to enquiries
• Medical treatment and work incidental to it
• Handling complaints and replying to questions

2. Categories of Personal Data Processed

• Required: name, contact details, content of the enquiry
• Collected automatically: access IP address, date and time of access, usage records (for service analysis)

3. Processing and Retention Period

Consultation and appointment data is retained until the purpose is fulfilled. Medical records are retained for the period prescribed in Article 15 of the Enforcement Rule of the Medical Service Act.

4. Destruction of Personal Data

Where the retention period has expired or the purpose of processing has been achieved and the personal data is no longer needed, the Clinic destroys it without delay. Where other legislation requires the data to be kept, it is stored separately for that period.

• Procedure: data due for destruction is identified and destroyed with the approval of the Personal Data Protection Officer.
• Electronic files: permanently deleted by a method that makes recovery impossible.
• Paper documents: shredded or incinerated.

5. Provision to Third Parties

The Clinic does not provide personal data to third parties except with the consent of the data subject or where specifically provided for by law.

6. Rights of the Data Subject and How to Exercise Them

A data subject may at any time request access to, correction of, deletion of, or suspension of the processing of their personal data. Requests may be made in writing, by telephone or in person using the contact details below, and the Clinic will act on them without delay. A request may also be made through a legal representative or an authorised agent.

7. Cookies and How to Refuse Them

The Clinic may use cookies to understand how the website is used. A cookie is a small piece of information sent by the website server to the user's browser and stored on the user's device.

• Purpose: analysing visits and usage patterns, maintaining session settings, and improving the service.
• How to refuse: cookies can be blocked or deleted in the privacy or cookie settings of your web browser.
• Refusing cookies does not prevent you from reading the information on this website.

8. Personal Data Protection Officer

• Officer: Kim So-yeon (Director, The Green Korean Medicine Clinic)
• Telephone: 032-321-1030
• Address: 7F #704, Downtown Bldg, 288 Gilju-ro, Wonmi-gu, Bucheon-si, Gyeonggi-do, Korea

9. Measures to Ensure Security

To keep personal data secure, the Clinic manages access privileges, retains access logs, and uses encrypted communication (HTTPS), among other measures.

10. Remedies for Infringement of Rights

For advice or to report an infringement of your personal data rights, you may contact the following bodies in Korea.

• Personal Information Infringement Report Centre (privacy.kisa.or.kr / 118)
• Personal Information Dispute Mediation Committee (kopico.go.kr / 1833-6972)
• Supreme Prosecutors' Office Cybercrime Division (spo.go.kr / 1301), National Police Agency Cyber Bureau (ecrm.police.go.kr / 182)

11. Changes to This Policy

Where the content of this policy changes, the changes will be announced on this website.